Email Settings
Email settings are organized into three panels: Email ON / OFF (toggles and recipients), Email Content Template and Timing the sending records (scheduled exports).
Email ON / OFF
Custom 'From' email address
The sender address for all notification emails. Required; must be a valid email address.
Custom 'From' email name
The sender's display name, e.g. "Site Feedback System".
Send to admin
When enabled, an administrator notification email is sent on each submission.
Administrator Email
The recipient addresses — separate multiple mailboxes with semicolons ;:
Administrator Roles Email
Check DNN roles (Administrators, Registered Users, Subscribers, etc.); every user in the selected roles receives the notification at their registered address.
Admin Email To CC
Carbon Copy recipients; multiple addresses separated by semicolons.
Admin Email To BCC
Blind Carbon Copy recipients — recipients cannot see each other.
Send to submit user
When enabled, an auto-reply email is sent to the submitting user.
Submit User Email
Select a form field from the dropdown (usually a TextBox (Email) field); the address entered in that field is the auto-reply recipient.
Important
An email field must be bound here, otherwise the submitting user will not receive the auto-reply.
Reply To
When enabled, the administrator notification carries a Reply-To address — reply directly and it goes to the form submitter, no manual copy-paste needed.
TIP
Due to restrictions of some ISPs, this feature may not work properly in some email environments.
Email Content Template
Receivers' Email Subject
The notification email subject; supports template tokens. Default:
The form submitted by [UserName] arrived.Receivers' Email Template
The notification email body, edited with the rich text editor (TinyMCE), supporting all tokens. The default template:
<p>Hello administrator,</p>
<p>There is a new form needs to be viewed.<br />
The form is submitted by [UserName], here are the detail info:</p>
<p>[Content]</p>
<p style="text-align: right;">
User Name:[UserName]<br />
User Email:[Email]<br />
User IP:[SubmitIP]<br />
Submission Date:[SubmitTime]
</p>Auto Reply Email Subject
The subject of the auto-reply sent to the submitting user. Default:
The form submitted by you has been received.Auto Reply Email Template
The auto-reply body — also a rich text editor supporting all tokens. Use [Content] to output all submitted fields; see Email Templates & Tokens.
Timing the sending records
Schedule Enable
When enabled, new submissions are periodically exported to Excel and sent to a specified mailbox. Available since 04.02.00.
Administrator Email
The mailbox receiving the scheduled Excel exports.
Excel Name
The exported Excel file name, supporting the following placeholders (default Bulk_{yyyy}_{mm}_{dd}_{time}_{ModuleID}):
| Placeholder | Meaning |
|---|---|
{yyyy} | Four-digit year |
{mm} | Two-digit month |
{dd} | Two-digit day |
{time} | Time |
{ModuleID} | Module instance ID (avoids duplicate file names on multi-form sites) |
Troubleshooting Missing Emails
- Confirm Send to admin / Send to submit user are enabled.
- Check the recipient address format (semicolon-separated).
- Check the site SMTP configuration under Host → Settings → SMTP Server; verify with DNN's Test SMTP feature.
- Check whether the emails were caught by the recipient's spam filter.
Next Steps
- Email Templates & Tokens — template syntax and variables
- DropDownList (SendEmail) — let users choose the recipient