FAQ

Installation & Upgrade

What are the system requirements for PhotoAlbums?

DNN 9.5 or higher. See Module Installation.

How many modules are included in the package?

Three: the main module DNNGo PhotoAlbums, the DashBoard module and the Search module. The standalone Calendar module of older versions has been merged into DashBoard as the DashBoard_Calendar effect. See Module Overview.

Can multiple main modules be placed on the same page?

Yes. PhotoAlbums supports multiple main module instances; their data and settings do not affect each other.

Are updates free after purchase?

Updates are free for two years from the date of purchase and are published through the store (dnngo.net) — watch the store notifications or check the email used at purchase. After two years, the theme must be purchased again to keep receiving new versions.

Usage

How do I upload photos?

Save the album first in the album editor, then add photos in the Photo List panel (batch adding is supported). Photos support inline title/description editing, per-photo deletion and drag-to-reorder (reordering saves automatically). See Creating an Album.

I already have photos on the server — how do I import them in bulk?

Use the Synchronize Files feature of the media library: put the files in the designated directory (no nested subfolders) and run the synchronization. See Media Library.

How do I change the look of the album list page?

Click Apply Skin in the Skin List to apply a new skin, then fine-tune it in Skin Options / Skin Style. See Skins.

How do I change the photo presentation on the album detail page?

Pick and apply an effect in the Effect List (carousel, gallery, masonry — 10 options), then adjust the animation parameters in Effect Options. See Effects.

What does "single effect version" mean?

Your license is the single effect version, which includes only a subset of the effects. Purchase the full version to unlock all skins and effects — see Activating the License.

Can album URLs be more SEO-friendly?

Yes. Enable Friendly URL and set the SEO title, keywords, description and friendly URL alias per album; submit your sitemap as well. See SEO.

How can several users maintain albums together?

Configure Author Roles in the Author Settings of the General Settings and grant the module Edit permission; enable "Review new article" to have administrators review albums from other authors. See General Settings.

Comments & Sharing

How do I prevent spam comments?

Enable Anti-spam services (Akismet, API key required) in the Comment Settings — comments are automatically marked as approved or spam. Comment moderation and Disqus are also available. See Comments.

How do I share albums to social networks?

In Social Settings, check the channels to display (Twitter, Facebook, WhatsApp and 10 more) and pick a button style — share buttons then appear on the album detail page. Version 8.x additionally offers an AddThis-based sharing tool in AddThis Settings. Separately, Share Settings can push a post to the DNN Journal feed automatically when an album is published.

Data Management

How do I back up or migrate album data?

Use Import & Export: export as XML and import into another module instance — albums, photos, categories and tags are all migrated (module settings are not). See Import & Export.

How do I configure RSS?

Set the feed item count and the summary/full-text mode in the General Settings. See General Settings.

Troubleshooting

Album animations misbehave or scripts report errors?

This is usually caused by different jQuery versions being loaded more than once on the page. Check the jQuery loaded by your site and unify it to a single version.

Uploads are rejected?

Check the Allowed upload extensions whitelist in the General Settings and the Host-level extension restrictions; for security reasons, types such as html/xml should not be added to the whitelist. See General Settings.

Other

How do I contact you?

• Website: www.dnngo.net
• Email: [email protected]
• Skype: dnngo-linda