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Email Templates

The six template pages under the Notifications menu (Admin E-mail, User E-mail and so on) share the same editor — this page uses Admin E-mail as the example.

Template Reference

MenuTemplate Name (as shown in the UI)
Admin E-mailAdmin.Notification / Reminder on event registration(Admin)
User E-mailUser.Notification.Registered / Reminder on event registration(User)
User Upcoming E-mailUser.Notification.Upcoming / Reminder on event is about to start
User Started E-mailUser.Notification.Started / Reminder on event has started
Review E-mailReview.Notification.Admin / Reminder on event is pending approval(Admin)
Review Completed E-mailReview.Notification.Author / Reminder on event has been approved(Author)

Email templates

Editor Interface

Basic Settings

FieldDescription
Template NameRead-only template identifier and purpose, e.g. Admin.Notification / Reminder on event registration(Admin)
LanguageTemplate language (read-only), e.g. en-US
EnableTurn the template on or off
Time Before Starting(Scheduled reminder templates only, e.g. User Upcoming E-mail) hours before the event starts when users receive the reminder
Mail ToRecipient, required, up to 200 characters, supports tokens such as [AUTHOR_MAIL] and [REGISTER_MAIL]
Mail CCCarbon copy, up to 200 characters, supports tokens

Email Content Template

FieldDescription
Mail SubjectEmail subject, required, up to 200 characters, supports tokens
Mail BodyEmail body — rich text editor (CKEditor) supporting HTML and tokens

A Template Token reference list with official descriptions sits below the editor.

Available Tokens (31, with official descriptions)

Registrant Information

TokenDescription
[USER_NAME]Username of the registrant (available only after login)
[USER_DISPLAYNAME]Display name of the registrant (available only after login)
[REGISTER_NAME]Name entered during registration
[REGISTER_MAIL]Email entered during registration
[REGISTER_PHONE]Phone entered during registration
[REGISTER_COMMENTS]Comments entered during registration
[REGISTER_TIME]Registration time

Author Information

TokenDescription
[AUTHOR_USERNAME]Username of the event author
[AUTHOR_DISPLAYNAME]Display name of the event author
[AUTHOR_MAIL]Email of the event author

Event Information

TokenDescription
[TITLE]Event title
[SUMMARY]Event summary
[CONTENTTEXT]Event body
[TAGS]Event tags
[COLOR]Event title color
[CATEGORIES]Event categories (comma separated)
[VIEWCOUNT]View count
[CREATEDATE] / [CREATETIME]Created date / time
[PICTURE]Image URL
[EVENTURL]Event detail page URL
[EDITEVENTURL]Event edit page URL
[STARTDATE] / [STARTTIME]Start date / time
[ENDDATE] / [ENDTIME]End date / time

Venue Information

TokenDescription
[ADDRESSTITLE]Venue name
[ADDRESS]Full venue address

System & Scheduling

TokenDescription
[MAILSETTING_TIME]Hours ahead of the event start when scheduled emails are sent
[DATETIME_NOW]Current system time at send
[TIME_ZONE]Current time zone

Template Example

A registration confirmation email:

html
<h1>Thank you for registering!</h1>
<p>We would like to remind you that you have registered for the following event:</p>

<h2>WHAT?</h2>
<p>[TITLE]<br>
<strong>Click for details</strong>: <a href="[EVENTURL]" target="_blank">here</a></p>

<h2>WHEN?</h2>
<p><strong>Start Time</strong>: [STARTTIME]</p>
<p><strong>End Time</strong>: [ENDTIME]</p>
<p><strong>Time Zone</strong>: [TIME_ZONE]</p>

<h2>WHERE?</h2>
<p>[ADDRESS]</p>

TIP

Tokens also work in the Mail Subject, e.g. Notification: [TITLE] is upcoming.

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