FAQ
Installation & Upgrade
What are the system requirements for xEvent?
DNN 9.8.0 or higher.
How do I upgrade to a newer version?
Download the new package and upload it via DNN Extensions → Install Extension — the wizard upgrades the database schema automatically. Always back up your database and site files before upgrading.
Where do I manage events after installation?
After adding the module to a page, users with edit permission can open the admin area (Events, Address Book, Library, Skins, Settings, Notifications, License menus).
What is the difference between the trial and the full version?
The trial has a time limit but the same features as the full version. The full version requires license activation — see License Activation.
Events
How do I create a recurring event?
Under Time & Date → Repeat choose the frequency (daily/weekly/bi-weekly/monthly/yearly); use More options for advanced rules — see Recurring Events.
How do I add or skip a single occurrence?
Use Additional Dates to append an extra occurrence, or Excluded Dates to skip one — without touching the recurrence rule.
Why is my event not visible on the front end?
Check in order:
- Is the event's Status set to Published (not Locked or Draft)?
- Is Review new event enabled? Pending events appear only after admin approval.
- Do the event's Permissions exclude the current user's roles?
- Does the list skin filter by category or hide expired events?
How do I restrict who can view an event?
Set it under Permissions in the event editor. To limit viewing to specific roles, uncheck All Users and check the desired roles.
Skins & Display
How do I change the front-end look?
Pick a skin under Event List Skins → Skin List (list) or Event Detail Skins (detail), then adjust elements in Options — see Skins Overview.
How do I modify skin colors/styles?
Either edit the active skin's stylesheet on the Style page, or edit the skin files on the server — see Skin Style.
Where do I set the date display format?
Use tokens such as YYYY-MM-DD in the Date Format / Time Format skin options — see Date Format for the full reference.
Registration & Email
Why don't registration emails arrive?
- Verify the DNN host SMTP settings (use the test email feature).
- Check the sender address in Email Settings.
- The "upcoming/started" emails depend on the DNN Schedule task — make sure it runs.
How do I limit the number of registrations?
Set Number of registrations (seat limit) under Time & Date in the event editor; registration closes automatically when full.
How do I export the register list?
Open the event's registration detail page from the event list, select records and export — see Register List.
Others
How do comments work?
Comments use Disqus — register an account and fill in the Shortname under Comment Settings.
The Google map doesn't show — what now?
Make sure the Google Map API Key is filled in the General Settings and the event is linked to an address from the Address Book. Google Maps API requires a billing-enabled account — see the Google documentation.
How do I notify search engines?
Enable the Ping Service in the General Settings and submit the sitemap URL to search engine webmaster tools.
Still have questions?
- Website: www.dnngo.net
- Email: [email protected]
- Microsoft Teams: [email protected]